Transforming Everyday Transactions
into Smarter Experiences
The world’s most advanced unattended smart kiosk for secure, 24/7 dispensing of new and replacement cards in seconds.
Watch a live demonstration of instant card issuance and collection.
The High Cost of Traditional Card Issuance
Manual, in-person card collection is a bottleneck for businesses and a point of friction for customers.
High Operational Costs
Expensive staff time, physical branch overhead, and manual logistics drain resources from core business activities.
Poor Customer Experience
Long queues, limited business hours, and frustrating manual processes lead to customer dissatisfaction and churn.
Security & Compliance Risks
Manual handling of sensitive card inventory and customer data increases the risk of fraud and compliance breaches.
The Smart Issuance Kiosk
An end-to-end solution for instant, secure, and automated card collection and disbursement. Hover over the components to learn more.
21.5″ Monitor
Displays promotional content and instructions.
Camera
For facial recognition and liveness detection during KYC.
21.5″ Touch Screen
Primary user interface for all interactions.
QR & Passport Scanner
Scans documents and QR codes for omni-channel journeys.
JCM Cash Acceptor
Accepts cash payments for services where required.
Thermal Printer
Prints receipts for transactions.
Fingerprint Scanner
Biometric authentication for secure user verification.
Card & SIM Dispenser
Securely dispenses various card types with a capacity of over 700.
Optimized for a Wide Range of Applications
A single, versatile solution to automate card issuance across multiple key sectors.
Retail Banking
Provide customers with 24/7 instant collection for debit, credit, and ATM cards, reducing branch traffic and improving consumer experience.
DMVs
Automate driver’s license application, issuance, and collection, drastically cutting wait times and operational overhead.
Healthcare
Digitize the issuance of patient health and insurance cards, ensuring immediate access to services and reducing administrative burdens.
Government Services
Enable self-service for collection of National ID cards, social insurance cards, and health coverage cards efficiently and securely.
Retail & Loyalty
Improve visibility of loyalty programs and issue gift cards on-demand, eliminating expensive, staff-based sales points.
Education
Equip students with 24/7 access to new and replacement student ID cards outside of normal administration operating hours.
Powered by the ICIOS Platform
An enterprise-grade software suite for development, deployment, management, and monitoring of your entire self-service network.
Smart Connect Middleware
Our middleware ensures seamless integration with your existing on-ground systems and core banking/IT infrastructure.
Dashboard & Reporting
Access drilled-down reports, business intelligence, inventory management, and predictive maintenance data.
Hardware Monitoring & Alerts
Get a real-time overview of device statuses, component health, and configure alerts via email, text, or WhatsApp.
Simple, Secure User Journeys (End-to-End)
See the clear, guided steps for both new card issuance and pre-staged collection, optimized for quick customer turnover.
New Card Enrollment
Enter Account ID
User begins the process by entering their unique account identifier on the touch screen.
Verify Account Details
The system displays account details for the user to confirm their identity and information.
Biometric & ID Scan (KYC)
User scans their official ID and provides biometric data. The camera performs a liveness detection check for fraud prevention.
Make Payment (Optional)
If required, the kiosk securely accepts payment for the card or service via the built-in JCM cash acceptor.
Card Instantly Dispensed
Once all verification steps are complete, the new card is instantly printed and dispensed to the user.
Card Collection (Pre-Staged)
Enter ID or Scan QR
User starts by entering their account ID or scanning a pre-staged QR code from their mobile device (Omni-Channel experience).
Multi-Factor Verification
User provides a combination of ID scan, thumbprint, and facial recognition for secure authentication and audit compliance.
Card Dispensed (Un-Ordered)
The system automatically locates and dispenses the user’s pre-assigned card from the internal inventory (up to 700 cards capacity).
Tangible Business Impact & ROI
Dramatically reduce operational costs while enhancing customer satisfaction and service availability.
Significant Cost Reduction
Reduce manpower costs by automating routine issuance tasks. One kiosk can handle the volume of multiple employees at a fraction of the cost.
Increased Operational Efficiency
Cut customer servicing times by up to 80%. Instant dispensing eliminates queues and frees up staff for high-value interactions.
24/7 Service Availability
Serve customers and even generate revenue around the clock, breaking free from the limitations of traditional branch hours.